Registration is closed.
Dealing with disruptive behavior is one of the most challenging aspects of working in healthcare. Leaders and their teams are often heard saying, "If only everyone could get along, my job would be so much easier.” Yet, it's rare that an organization provides leaders and their teams with the skills and tools they need to address incidents of bullying and incivility. And, it's rare that all employees get along 100%, even in high functioning, professional work cultures. When left to figure it out themselves, many healthcare professionals, without realizing, make things worse. They have good intent but don't always make good decisions when addressing bad behavior. Over the last 12 years working with leaders and their teams to cultivate professional, healthy workforce cultures by eradicating bullying and incivility, we've identified 5 critical mistakes healthcare professionals make when dealing with disruptive behaviors.
Objectives and Goals:
1. Identify 5 common mistakes leaders make when addressing disruptive behavior
2. Identify 5 tactics to successfully address common disruptive behaviors
Event Date and Time: Thursday, May 30th, 12 PM – 1:30 PM
Target Audience: Healthcare professionals including nurses, leaders, interprofessional teams, and providers.
Cost: This training is being offered at only $100 per participant!
This training is only open to Community Health Center Staff!
Registration Information:
Registration closes on May 29th!
To Register: Select "Individual Member" if you have a login (username/password). If you would like to request a login, please contact Matthew Arthur at the WVPCA at (304) 346-0032 or select temporary login.
If you do not have a login, please select "Individual Non-Member".
Marketing Release: Classes or events sponsored by the West Virginia Primary Care Association (WVPCA) may be photographed, video-recorded, or audio-recorded. Attendance at a WVPCA class or event constitutes the consent of all attendees. The future broadcast, publication, or other use of photographs, videos, or recordings is solely at the discretion of WVPCA.
Funding: This project is supported by the Health Resources and Services Administration (HRSA) of the U.S. Department of Health and Human Services (HHS) award totaling $1,076,793 with 40.09% financed with non-governmental sources. The contents are those of the author(s) and do not necessarily represent the official views of, not an endorsement, by HRSA, HHS, or the U.S. Government. For more information, please visit HRSA.gov.